For the purposes of applicable data protection legislation (including the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR)), the data controller is Flooring 4 You Ltd, 23 Hall Road, Bowdon, Altrincham, Cheshire, WA14 3AY. As data controller we take all the necessary steps to comply with the GDPR when handling your personal information and we will meet our legal obligations in the way we deal with that information. We will take reasonable precautions to safeguard your personal data against loss and unauthorised disclosure or access.
The information we process
We may collect the following or you may provide us with the following personal information about you:
- Information provided by you when completing forms on our website, www.flooring4youltd.com including your name or job title and your contact information, including address, email address and telephone number.
- Details of your visits to our website including but not limited to, location data, traffic data, operating system and browser usage.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and estimates.
Why we process this information
When you provide us with your personal information via our website Contact Us page, we use it to administer your enquiry and respond to you. We therefore have legitimate interest in processing your personal data in this way.
We will not use your personal information to send you updates by email about new products, offers or the latest Flooring 4 You news, unless we make changes to our website to include an ‘opt-in’ box and you provide your consent by ticking the opt-in box provided. Any consent you were to provide could be withdrawn at any time by clicking ‘unsubscribe’ on any marketing email sent to you, or by emailing us at firstname.lastname@example.org . Withdrawing your consent does not affect the lawfulness of any processing which occurred prior to the withdrawal of consent.
We also require this information to understand your needs and provide you with a better service, as well as for internal record keeping, to improve our products and services and be able to notify you about the changes to the services we offer.
We are committed to ensuring that your information is safe and secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will take all reasonable care to prevent any unauthorised access to your personal information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Where we store information
All information collected on this website is stored on servers owned by our trusted service providers, which are held in physically secure locations, protected by firewall and password base security measures. We will retain your information for seven (7) years, after which time it will be destroyed.
The information we will collect from you will not be transferred and stored at destinations outside the European Economic Area (EEA) for the purposes of the server and hosting our website
The GDPR gives you a number of rights in respect of your data, including:
- Right to access
You have the right to access the information we hold about you. If you would like a copy of this information, please contact sus by email or in writing (see our contact details below). We may request proof of your identity before sharing such information.
- Right to rectify your personal data
If you discover the information we hold about you is out of date or incorrect, you may ask us to correct that information.
- Right to be forgotten
You may ask us to delete information we hold about you in certain circumstances. It may not be possible for us to delete all the information we hold about you, where we have an ongoing relationship, however please contact us by email or in writing and we will do our best to assist with your request.
- Other rights
In addition to the above, you may also ask us to stop or restrict our processing of the information we have about you. You may also ask us to transfer your personal information to a third party in certain circumstances. If you would like any other information on these aspects of your right, please contact us on the details below.
Flooring 4 You Ltd
23 Hall Road
If you have any concerns or wish to make a complaint about the way your personal data has been handled, please notify us directly as soon as possible. If we cannot resolve a complaint to your satisfaction, you can contact the ICO at www.ico.org.uk or by telephoning 0303 123 1113.
Law and Jurisdiction
We are registered in England & Wales under registration number 07320759 and our registered office is at 76 Manchester Road, Denton, Manchester, M32 3PS.